Improving clinic access for people with a disability

The purpose of this study is to identify barriers to health care access for people with a disability. In this first phase of the study, we are concentrating on the Center for Rehabilitation Care at UNC. We are conducting focus groups with people familiar with the clinic to find out what problems they are encountering with making appointments, getting to the clinic, communicating with staff and doctors, and feeling respected and appreciated. Based on the focus group information, we will design and test a survey.