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Understanding Korean Patients' Experiences with Medical Interpreters in U.S. Hospitals

We want to learn about how patients whose primary language is not English feel about using medical interpreters in U.S. hospitals or clinics. We will ask them about how well they were able to talk with their doctors and how they felt about the hospital with or without interpreter services.

Age & Gender

  • 18 years ~ 99 years
  • Male, Female, Gender Inclusive

Location

United States (Nationwide)

What will be asked of you

You will be asked to complete a 15-20 minute anonymous online survey about your communication experiences with doctors and interpreters in a hospital setting. Alternatively, you may choose to participate in a 45-60 minute interview conducted in Korean via Zoom. Interview participants will be asked to share their personal stories and opinions about interpreter services and provider communication.

Incentives

Survey participants may enter a raffle for a $10 Amazon gift card; interview participants will receive a $30 Amazon gift card.

Total length of participation:
15-20 minutes for the survey and 45-60 minutes for the interview

Looking for Healthy Volunteers

Requirements for healthy volunteers are different than for those with a specific condition. If you are interested in becoming a healthy volunteer for this study, use the below categories to determine if you are able to participate.

Able to participate:

  • 18 years old or older
  • Whose primary language is Korean
  • Who reside in the U.S.
  • Who have visited a hospital or clinic in the U.S.

Not eligible if:

  • None

Contact the Team

Visit Location

  •  Bonjoo Gu

100% Remote (online, phone, text)

Additional Study Information

Principal Investigator

Bonjoo Gu
Hussman School of Journalism and Media

Study Type

Behavioral or Social
Observational

Study Topics

Minority Health
Opinions and Perceptions
Wellness and Lifestyle
Social or Workplace Dynamics
Language and Speech

IRB Number

25-1982

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