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The REACH Study: Barriers to Health Insurance Signup

In this study, called Reducing Enrollment Administrative Challenges in Healthcare (REACH), we want to find out what is easy or hard about signing up for health insurance. By learning from your experiences, we can discover ways to simplify signing up for health coverage and how to make it more convenient for everyone. We want to find out what it is like for you to sign up for health insurance through healthcare.gov.

Age & Gender

  • 18 years ~ 65 years
  • Male, Female, Gender Inclusive

Location

Arizona, Connecticut, North Carolina (Statewide)

What will be asked of you

You will take part in 3 interviews: one when you start the study, and then two more around 6 months and 18 months later. In the first interview, we will talk about your work, health, family, how comfortable you are using technology, and your experience with medical care and insurance. In the follow-up interviews, we'll discuss any changes in your health, jobs, or family since we last talked. Interviews can be done in person or online, whichever is easier for you.

Incentives

You'll get up to $150 in Visa gift cards, but no more than $100 in one year.

Total length of participation:
1 45 minute interview with 2 30 minute follow-up interviews

Looking for Healthy Volunteers

Requirements for healthy volunteers are different than for those with a specific condition. If you are interested in becoming a healthy volunteer for this study, use the below categories to determine if you are able to participate.

Able to participate:

  • 18-65 years old
  • If you tried signing up for health insurance through healthcare.gov.
  • Live in North Carolina

Not eligible if:

  • Older than 65 years
  • If you tried signing up for health insurance through healthcare.gov
  • You do not reside in North Carolina, Connecticut, or Arizona
  • If you get insurance from employer/Medicare and have never used healthcare.gov

Contact the Team

Visit Location

  •  Jessica Mulligan

100% Remote (online, phone, text)

Additional Study Information

Principal Investigator

Musa Manga
Health Behavior

Study Type

Behavioral or Social
Observational

Study Topics

Healthy Volunteer or General Population

IRB Number

25-2333

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